Tried to sell me wipers to pass inspection but I wasn't born yesterday. Apparently they do this to everyone.. Editing this review for clarity. Asm is a joke. I had a broken fog light lense and a couple worn bushings. My wipers work perfectly and I got the suspension components replaced by the Tesla service center along with a new fog light for a total of 922 dollars. Asm gave me a quote of 1934 dollars. These people sell snake oil. I can install wipers myself in 5 minutes but they wanted to upsell me on some additional labor to pad their pockets. I have since passed inspection and I still have the same wiper blades!!! State law does not require a game of musical part replacement and replacing a 3 month old wiper blade. I worked as a service writer at a PA inspection station for years before I got a real job so I am familiar with this business model.
Updated Response: This updated "review" from the "customer" appears to be a vindictive attempt to punish us for the crime of failing his wiper blades and fog lights. Now that you've read his story, here's the truth: (1) Wiper Blades: We provided a quote for replacing the wiper blades on his Tesla with OE exact fit beam style replacement blades. He was under no obligation to purchase wiper blades from us or have us install them and he knows this, being the industry expert that he is. Regardless, they did fail inspection according to state motor vehicle safety inspection regulations, regardless of the outcome he claims to have realized elsewhere. (2) Damage to fog lights and body damage: We did not even quote this. Instead, we recommended he take his car to a body shop to SAVE MONEY, and we would have gladly re-inspected his vehicle once this was corrected. (3) Control Arms: We did NOT fail him for control arm bushings. We did him the courtesy of letting him know that they were beginning to tear and put a quote in his "deferred work" for his records. We informed him that the quote was based on the first vendor we contacted, and if he was interested in doing the work, we could call around for a better price. That being said, the quote for the control arms came in at $1,011. The total "deferred work" quote of $1934 included the wiper blades, control arms, an alignment, all associated labor and materials, taxes, and the concierge fee for picking up and returning his vehicle at his place of business. All that being said, unless Tesla has a double standard for pricing on parts between its owned facilities and other shops, there’s no way this person paid $922 out the door including labor for new control arms, let alone fog lights. Considering he did work in the industry, it seems he has an axe to grind, which is understandable, but that does not give him an excuse to treat us this way. Original Response: On the contrary, the customer’s vehicle failed inspection because of (a) wiper blades (which failed the state guideline) and (b) a cracked lense on his lights along with body damage from an accident. It may not be the outcome he wanted, but it was the outcome required by law.
- ASM Auto LLC