Hi, thanks for stopping by! At ASM Auto LLC, our goal is simple: to create a better end to end experience for our customers and a fun and rewarding work environment for our technicians. A better end to end experience for customers means running our shop as efficiently and productively as possible, not wasting your time or money, offering a local shuttle service, 24 hour vehicle drop off, and even the option to pick your car up and drop it off at your home or office. A better experience for technicians means creating an environment where highly motivated people can thrive, leveraging technology to the benefit of customers and technicians alike, and offering benefits like guaranteed healthcare, retirement, and profit sharing. Together, we can change the auto repair industry for the better, one customer experience at a time! At ASM Auto, we Dare To Be Different!
Our Core Principles:
Quality means doing high quality work and using quality parts and materials offered at a price that represents a long term value to the customer. It means standing behind our work with a 2 year/24k mile warranty and employing highly trained industry certified technicians.
Convenience means managing work flow efficiently so that your vehicle is returned to you as quickly as possible and offering services such as our local shuttle, 24 hour dropoff, and Concierge, our contactless vehicle service that includes picking up and dropping off your vehicle at your work or place of residence.
Trust means educating our customers in order to make informed decisions instead of "upselling", recommending services when they are needed and not sooner, and showing customers the damaged parts that needed to be replaced so that they are confident they made the right repair decision. It also means charging reasonable prices and ensuring customers get high value for their money.
Dare to be Different!